To whom it may concern,

We’re excited to announce that our new and improved website will launch on December 2nd! Designed to offer a streamlined, user-friendly experience, our new site will make it easier than ever to browse, select, and order our products.

What’s New:

• Simplified navigation and enhanced search tools to quickly guide you to the right products in our catalog or custom offerings.
• A smoother, more efficient shopping experience.
• The ability to choose between our new ready-to-use (predilute) and concentrated RUO probes to best suit your lab’s needs.

Action Required: When you first visit the new website on or after December 2nd, please remember to register again to set up your new login credentials. This will grant you access to all of the new features.

Product SKU Changes:

With the launch of the new site, our RUO product SKUs will be updated. An attached guide will help you find your current SKU and the corresponding new one. To ensure a smooth transition, any orders received with an old SKU after December 2nd will automatically be entered with the new SKU to prevent delays. We will confirm the updated SKU with you before shipping your order.

For Custom SKU Holders: If you use custom SKUs, your account executive will reach out directly to provide updated information specific to your orders.

We’re confident the new website will improve your experience with Empire Genomics, making it simpler to explore our offerings and place orders. If you have any questions, please don’t hesitate to reach out to your account executive or our customer support team.

Thank you for your continued support, and we look forward to welcoming you to our new platform!

Regards,